Our Quality Department Aftersales Service provides solutions to our customers to resolve any problems they might encounter.

Our Aftersales Services’ aim is to provide:

• Fast, reliable and competent customer support;
• Assistance with ongoing training qualification of operators and maintainers;
• Diagnosis and troubleshooting of customers operational problems associated with wheels, axles and wheelsets;
• Prompt and effective spare or replacement parts supply.

Our close support of our customers in the field enables us to feed back their experiences to our R&D team, enabling us to maintain our core corporate values of outstanding performance and innovation.